Hello!

We would like to welcome you to LightSkye Energy and Congratulate you on your decision to go Solar!

We trust that your Solar Advisor helped to answer any and all questions. If additional questions pop up, that's normal, just reach out to us via email or phone.

First, we will complete an internal audit of all the documentation to ensure that we have what we need for your county/city/jurisdiction. Once this is approved, the next step is our Site Audit.

For the Site Audit, you may choose to complete this on your own using our Virtual Site Survey. This is used to obtain pictures of the array location, electric configurations and measurements for permitting/engineering all from your phone!

If you'd like us to come out and do the survey, please use this Form to request a call to set up a time for you.

I have outlined the milestones in the order they occur:

Agreements Complete - Congratulations!
Internal Document Audit - In Progress
Site Audit - Please Complete Virtual SS or Request 👈
Engineering / Design
Permitting (county/city)
Installation
Inspection (county)
Interconnection (utility approval process - PTO)

Project timelines can vary depending on your county, utility company and if you have an HOA. If you do have an HOA, please email the contact information so that we may submit an ARC request for you. Contact@lightskye.com

We are here to support you in making the move toward energy independence!

Have Additional Questions?

Please see our video for the next steps to expect: Next Stages For Your Solar Project
Solar Tax Credit Explained Video: Tax Credit Explained

","6895032b3304f26d1c321ac2","6895032b3304f26d1c321ac1",{"_70":194,"_185":195,"_93":196,"_9":205},"Design","compass-drafting",[197,201],{"_76":198,"_74":199,"_9":200},"Site Survey","

If it has not already been completed, your site survey is coming up shortly!

Please arrange to be at home for the site survey because we will need indoor access. The surveyor will photo-document the attic's roof structure, your electrical panel, and the outside roof structure. These details will aid our designers in the final design of your project.

","61d7789d9deacf86d3ca6b2a",{"_76":202,"_74":203,"_9":204},"System Design","

Your solar system design will be completed by our design team. In this stage, our designers will create a detailed construction plan, which the team will review and double-check when complete.

The design process can take up to 2-3 weeks. Once it's done you will recieve a copy via email of the design. We will also place this design in your app for reference!

If there are any change orders, i.e. adding or subtracting panels or batteries, that also happens at this stage of the process. Your sales representative will be in touch.

","61d778a89deacf86d3ca6b66","61d7788ae80b310181ed560b",{"_70":207,"_185":208,"_93":209,"_9":214},"Permitting","file-lines",[210],{"_76":211,"_74":212,"_9":213},"Applying for Permits","

We're excited to let you know that our team is working on applying for and submitting your county and utility permit applications! During this process, several applications are needed to gain approval to install and operate your new solar system, including a building and electrical permit with your local county jurisdiction. This permitting process can take anywhere from 4 to 12 weeks. During the permit process, you may not receive communication updates from us unless we need additional information from you*.

*Sometimes signatures are required in advance to streamline your project.

**Please note you may see a projected commissioning date on the interconnection documents. This is not an estimated install date, it is simply a standard date required by the utility (6 months from application submission).

Once we have received a stamp of approval from the permitting office, we will prepare the equipment and reach out to schedule your installation.

","61d778e1ab113b7655afe5be","61d778d8ab113b7655afe54b",{"_70":216,"_185":217,"_93":218,"_9":230},"Construction","screwdriver-wrench",[219,223,227],{"_76":220,"_74":221,"_9":222},"Installation Ready!","

{{ first_name }}, Right now we are evaluating the installation schedule. Soon, we will be able to reach out to coordinate a date range for your installation.

Solar is a construction process, weather permitting, our mission is to hit each installation date we set. There may be flexibility required, but we will confirm everything with you for the installation date and communication is of the utmost importance.

If there is a day during the week that is best for you, please let us know this as well so that we may try to schedule that day as a priority! Someone over the age of 18 will need to be home during the installation.

","61d778f0ab113b7655afe7fd",{"_76":224,"_74":225,"_9":226},"Installation Scheduled!","

{{ first_name }},

Solar, here we come! Your project is scheduled for Installation!

Your Date is emailed to you and texted.

If this date does not work or something comes up, please let us know ASAP!

Lastly, if paying by check, please have that final check ready at installation. If you're financing or leasing, there is no payment required.

Thank you!

LightSkye Energy

Text: 855-952-3104

Call: 888-668-7593

Email: Contact@lightskye.com

","68e52e2bbc59f1be1d682202",{"_76":228,"_74":229,"_9":170},"Installation Complete","

{{ first_name }},

Congratulations on the completion of your Solar System Installation!

Thank you again for your business and we hope you're happy with the work from our team!

We want to do a temperature check on our installation team and our processes. Can you please let us know how everything went? Were there mishaps? How can we improve?

Is there anyone that shined through-out the install or process?

The next stage is to achieve the approval from Inspection, then PTO (Permission To Operate). This process is based on the timelines of your jurisdiction and the utility company. We don't have control over much of this process, but we are pushing to get the inspections done and PTO complete!

We want you up and running, producing power as soon as possible!

If you have questions or comments regarding the process, the install or timelines, please reach out!

Thank You,

LightSkye Energy

Text: 855-952-3104

Call: 888-668-7593

Email: Contact@lightskye.com

","61d778edab113b7655afe7c1",{"_70":232,"_185":233,"_93":234,"_9":239},"Inspection","user-tie",[235],{"_76":236,"_74":237,"_9":238},"Inspection Complete!","

Hello {{ first_name }},

This is notice that your inspection of the Solar System has been completed and approved! The final and last step is obtaining Permission to Operate from your utility company.

This process is reliant on the utility company and ranges anywhere from 30-60 days for the utility company to give the final \"OK\". We will do check-ins on this periodically to make sure things are moving!

As always, please reach out to us for any questions or concerns.

Thank You,

LightSkye Energy

Text: 855-952-3104

Call: 888-668-7593

Email: Contact@lightskye.com

","61d77903ab113b7655afeaaf","61d77900ab113b7655afea73",{"_70":241,"_185":242,"_93":243,"_9":247},"Permission to Operate!","lightbulb",[244],{"_76":245,"_74":246,"_9":160},"Congratulations, you've been granted PTO!","

{{ first_name }},

Congratulations, you are now part of the family and a member of the renewable energy movement!

Your system has achieved Permission to Operate! This means that you're ready to make your own power and turn on the system!

We will be reaching out to you within the next 24-72 hours to walk you through activation of your system.

If you haven't heard from our activations team within this period of time, please contact support@lightskye.com!

Thank you!

LightSkye Energy

888-668-SKYE

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